Any unopened or un-used product purchased on plankcooking.com can be returned within 14 days for a full product refund.
No opened or used products can be returned with the exception of a defective product. Defective products returned after 14 days will be given a store credit, or the product will be replaced.
Any return items must be sent to the following address at the purchasers cost.
Howie Enterprises, LLC
17418 NE 138th St.
Redmond, WA 98052
plankcooking.com will reimburse the USPS parcel post ground shipping costs for all defective products returned to the address above. Original shipping costs are not reimbursable, with an exception for defective products. Original shipping cost will either be issued as a store credit, or used to ship the replacement product.
All returned items must include purchase receipt, with order number, and costs.
All returns should be shipped with original packaging materials, but it is not required.